However, we believe that NOP officials need to further improve program administration and strengthen their management controls to ensure more effective enforcement of program requirements when serious violations, including operations that market product as organic while under suspension, are found. In addition, they need to strengthen their oversight of certifying agents and organic operations to ensure that organic products are consistently and uniformly meeting NOP standards. We found that NOP officials need to improve their enforcement of program regulations and their resolution of complaints, as noted in our prior report. NOP officials did not have adequate procedures or a system for.