In the aftermath of September 11, the Port Authority’s mission was in large part redirected to the rebuilding efforts around the WTC site. The organizational toll on the Port Authority during the last decade cannot be underestimated. Under the previous Executive Director, trust and confidence between the Board of Commissioners and its executive management reportedly deteriorated; as a result, the Board of Commissioners adopted roles and responsibilities in daily operations and management atypical for a governing board. The loss in confidence was largely ascribable to sentiments by the Board of Commissioners that they were not being timely presented with meaningful and reliable information to make informed decisions. While the response of the Board of Commissioners may be understandable given the circumstances, its new leadership has recognized the importance of restoring an elevated focus on the Port Authority’s broader vision, mission and the revitalization of its strategies, supporting policies and oversight as it advances to meet its challenges. .