The Port Authority would likely benefit from a meaningful organizational redesign to focus on its strategic business units and cost saving shared services functions. To be successful, entrusted appointed senior leadership needs effective command and control to manage change and drive accountability throughout the organization. Career service management must proactively communicate reliable and relevant information in proper context so that appointed leadership is best positioned for effective decision making. Management and represented/non‐ represented employees must collaborate on the manner and means that will allow the Port Authority to operate with the highest levels of productivity and efficiency. Migration from a culture based on tenure to one based on meritocracy will be essential to its continued success. .
