Good relationships among team members starts with the project manager’s relationship with the team mem- bers. You set the standard and are the role model for the others. You need to take steps to get to know each team member as a person – know what makes each of them tick outside of work and what motivates each of them at work. In addition, by treating each person with respect you establish the model for working relation- ships on the team. In addition to getting to know the team members yourself, you should help team members get to know each other by creating.