Management Control the approaches, methodologies and frameworks applied by an agency to plan and control the implementation of change initiatives for which it is responsible, in this context new policy proposals. Program (or Programme) a temporary flexible structure created to coordinate, direct and oversee the implementation of a set of related projects and activities in order to deliver outcomes and benefits related to strategic policy objectives. Because the term “program” is in common use by the APS, it is recommended that departments and agencies use the term “change program” to name initiatives if it is felt confusion may arise