A rigid, change-resistant process will also tend to produce mediocre products. Customers may get what they first ask for, but is it what they really want once they see the product begin to emerge? By gathering all the requirements up front and having them set in stone with little chance of change, the product is condemned to be only as good as the initial idea, instead of being the best it could be once the team knows more about the possibilities. Many users of the Waterfall experience these shortcomings again and again, but it seems like such a logical approach,.
