Change management as a part of successful ICT project management

Apparent throughout this report is the outstanding competence and capability of the NASA organiza- tion in its Centers and Headquarters. The Agency’s leadership was clearly committed to providing the bud- get and other requirements to achieve the clearly defined program goals. The major progress in establishing the mission flight system elements and facility infrastructure was started under NASA’s first Administrator, Keith Glennan, well before the Apollo mission was defined. This report shows the major new capabilities that were required in this still-new organization to achieve this objective—operational Field Centers; entirely new facility capabilities; the technology development and equipment base; the organizational strengths, including the integrated management systems;.

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