‘Project Management’ is an important topic because all organisations, large and small, are involved in implementing new undertakings as diverse as the development of a new product or service, or a public relations campaign. To keep ahead of their competitors, every organisation is faced with development of complex services and processes. These need cross-functional expertise in a given organisation. The justification for undertaking project management in any organisation lies at two levels, namely, the macro and the micro levels. On the macro or broader level, an organisation is motivated to implement project management techniques to ensure that what is.
