This issue of Forced Migration Review is about improving communications between logisticians and programme managers to make such mix-ups a thing of the past. We are grateful to the Fritz Institute for drawing our attention to the importance of humanitarian logistics and for the very generous grant which has made this issue possible. We are deeply indebted to our Guest Editors, Anisya Thomas (Fritz Institute's Managing Director) and Ricardo Ernst (Georgetown University), and to Lynn Fritz for his personal support. Are you reading FMR for the first time – perhaps having been introduced to us due to the dissemination of this issue through Fritz Institute networks? FMR has.