Account Details: Account Details means your BSB and bank account number, credit card number or customer account number, Customer Registration Number, passwords or security codes. Electronic communication: Message transmitted and/or received by: email, short message service (SMS), multimedia message service (MMS) or instant messaging or WAP. Email: The act of sending a message or messages by electronic means to one or more recipients via a network. Financial Details: Means details in relation to your salary, rent, earnings, expenditure, repayments, account balances. Hoax email: Is an email communication falsely representing itself to be from ANZ or any other legitimate organisation. See definition for ‘Phishing’ for.