Perfect when describing your company or its offers, as well as when reacting to an explanation of your prospect’s company, its situation and goals. Enthusiastic delivery requires use of lots of highs and lows in the voice, variation of speed and the emphasis or “punch” of key words. The opposite of enthusiasm is boredom. It is accomplished by keeping the voice monotone. Or, worse, the sing-songy delivery when someone is reading. There is no middle ground here. Boredom will shorten the call and reduce the results. Learners can practice the two opposite emotions with this statement, “We offer 4 solutions that will address the system crash problem.
