Therefore, regardless of the curriculum or program, we stick to a proven training methodology that includes a series of workshops, assignments, proprietary tools/templates/forms/surveys/assessments, personal coaching, individual telephone follow-up and the banking industry’s only online accountability Compass system that is followed-up by phone, email and in person visits. Our typical engagement lasts at least six months, but more typically spans 12 – 15 months with additional quarterly follow-up thereafter. To ensure that results are obtained, we have developed a proprietary accountability tool that is a customized plan of action for each participant. The plan is reviewed.