Mediation and negotiation require similar skills and approaches:– a win-win outcome and removal of psychological blocks. Mediation involves two parties who jointly invite a third party to facilitate reaching an agreement. In some cases the mediator might need to understand contract law or to have access to comparative data. However, the principles of mediation require only that the facilitator is able to understand the objectives, beliefs and perceptions of the parties – and then facilitate mutual changes of position until the two parties can agree
