This book is about mentoring-coaching. It shows how mentoring and coaching are so inseparably linked that they are best viewed as a single process. Hence the hyphen. Research has indicated that there is much for organizations to gain by building mentoring-coaching into the daily practice of leaders and managers at all levels and in all kinds of organization. In work undertaken by Hay McBer and by Daniel Goleman et al. (2002), coaching styles of leadership have been shown to correlate significantly with high levels of performance – output and profits in the private sector, and sustained high standards in public service organizations. The link with sports coaching is highly.