This book will help you coach other people simply and easily to improve their performance at work and in any other areas of their lives. We have brought this book together after many years of practice, development, refinement, modelling and analysing what really works for coaches. We have incorporated some of the techniques from disciplines such as NLP (neuro-linguistic programming). Other techniques are just ‘common sense’. And some we developed because we couldn’t find anything else that worked to our satisfaction. These techniques will work for you whether you are a full-time coach or coaching is just part of what you do