Resilient kids ‘bounce back’ from the inevitable crises that come along. Most young people are skilled in dealing with frustration, teasing, disappointments and generally maintain good relationships. For others, emotional control is tricky and any perceived threat is met with furious, sometimes physical defence or taken to heart and added to a store of negative self-concept. Inherited characteristics and the nurturing experience set up patterns of responses, physiology kicks in and emotional first-aid is needed. These young people need a supportive team of people who understand the nature of emotional difficulties and are willing to maintain relationships with them. This team will include parents, teachers, coaches, and when necessary, psychologists.