In order to understand how certain strategies and elements of emotional intelligence influence organizational effectiveness and, consequently, the relationship between board and executive director, it is best to read the report in the order presented. However, if an organization believes it is struggling with one area in particular (for example, how the type of information- sharing has influenced their relationship), it is certainly feasible to read that particular chapter for insight. Whichever method the reader chooses, no one chapter should be read in isolation without the context provided in Chapter Two about trust, respect, and appreciation