Verbal acknowledgement. When someone is told s/he is appreciated, this further develops the feeling, particularly if the words are spoken publicly. For example, interview participants frequently cited board meetings as a typical place where one party or the other could express feelings of appreciation (“Thank you”) or trust (“ This is your area of work. We trust you to do it”). In one organization, the chair spoke highly of the executive director’s skills in this area stating that “(the executive director) is very thoughtful and diplomatic and therefore is very good at recognizing the accomplishments of board members when they.
