Based on experience with INTELLECT in the areas of quality assurance and customer support, a number of issues in evaluating a natural language database query system, particularly the INTELLECT system, will be discussed. A, I. Corporation offers licenses for customers t o use the INTELLECT software on their computers, to access their databases. We now have a number of customer installations, plus reports from companies that are marketing INTELLECT under agreements with us, so that we can begin to discuss user reactions as possible criteria for evaluating our system. .
