SAM determines who in your organisation is accountable for what sourcing processes and reciprocally who in the provider’s organisation is accountable for those sourcing processes. Moreover, SAM is responsible for articulating the governance framework for the relationship. That is, who meets with who and the attendant terms of reference. SAM is a Gemini. She is characterised by duality. A fitting characteristic as it represents the two primary parties of the sourcing relationship; the customer and the provider. SAM displays a communicativeness, dexterity and adaptability. This is a mandatory requirement for a healthy sourcing relationship during its lifecycle. .
