Tackling the feelings that drive performance

Overview emotion‘ perspectives Previous perspective Today’s perspectives and its importance Case study Intel Corp Position of emotion in today. Emotion and Emotional intelligence Dimensions of emotion How to focus on Positive and Active Don’t forget to let them catch their breath The emotional foundations of team effort Watch out for negative emotions The importance of recognizing emotional frameworks Using observational tools Attending to the nonverbal messages Solutions to overcome negative outlooks Stimulating positive feelings Creating an action orientation . | Tackling the Feelings That Drive Performance MIB Tran Thi Ai Vy Faculty of Economics and Commerce Topic 8 Hoa Sen University Study Questions Overview emotion‘ perspectives Previous perspective Today’s perspectives and its importance Case study Intel Corp Position of emotion in today. Emotion and Emotional intelligence Dimensions of emotion How to focus on Positive and Active Don’t forget to let them catch their breath The emotional foundations of team effort Watch out for negative emotions The importance of recognizing emotional frameworks Using observational tools Attending to the nonverbal messages Solutions to overcome negative outlooks Stimulating positive feelings Creating an action orientation Previous perspective of emotion in workplace Work should be disciplined, followed commands and controls. Emotions are being managed at work in order to meet the display rules stated by organization. (Ashforth & Humphrey, 1993; Hochschild, 1983; Morris & Feldman, 1996) Today’s perspectives | Tackling the Feelings That Drive Performance MIB Tran Thi Ai Vy Faculty of Economics and Commerce Topic 8 Hoa Sen University Study Questions Overview emotion‘ perspectives Previous perspective Today’s perspectives and its importance Case study Intel Corp Position of emotion in today. Emotion and Emotional intelligence Dimensions of emotion How to focus on Positive and Active Don’t forget to let them catch their breath The emotional foundations of team effort Watch out for negative emotions The importance of recognizing emotional frameworks Using observational tools Attending to the nonverbal messages Solutions to overcome negative outlooks Stimulating positive feelings Creating an action orientation Previous perspective of emotion in workplace Work should be disciplined, followed commands and controls. Emotions are being managed at work in order to meet the display rules stated by organization. (Ashforth & Humphrey, 1993; Hochschild, 1983; Morris & Feldman, 1996) Today’s perspectives of emotion in workplace Major General Albert B “if you are not having fun in your job, there is something wrong.” Daniel Goleman “Good moods enhance the ability to think flexibly and with more complexity, thus making it easier to find solutions to problems” Workplace emotions help to explain important individual and organizational outcomes (Arvey et al., 1998) “A learned capability based on emotional intelligence that results in outstanding performance at work’’ (Goleman,2001,p. 27) Importance of emotion in workplace Emotion plays critical place for manager to achieve grater success, to make decision, to create enthusiasm, trust and cooperation by which employees have positive climate to increase performance Where is the position of emotion Emotion is trending to move toward to negativity rather than positivity due to, competition, unrest, never ending advanced tech . Ambiguousness (sự mơ hồ) of recognizing the value of fun in work place. Managers are not ready to launch emotional .

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