Ebook Business writing basics includes chapters: Business writing — There have been some changes made, 13 Ways to mind your reader’s business and put your own on the back burner, 38 Practical writing tips you never learned in school, 26 Ways to add personality to your writing and win friends, 42 Ways to master letters and make yourself look professional on paper, 20 Tips for writing short reports and memos that get read and acted upon, 37 Ways to take the stress and drudgery out of report writing and make your re-ports readable, 38 Things you never learned in kindergarten — Faxes and E-mail, 29 Ways to write for the world wide web, 44 Suggestions to write faster, avoid writer’sblock, coach other writers, and become an effective ghostwriter.