| Commercial Correspondence 5/14/2020 4:10:20 AM COURSE INTRODUCTION Instructor: Nguyễn Mai Hương, . Faculty of English for Specific Purposes, FTU Handphone: 0912 726 217 Email: nguyenmaihuong_ftu@ Duration: 10 weeks (09 Jan – 06 Apr 2012) Workload: 2 classes/week CoURSE INTRODUCTION Materials 1. Oxford Handbook of Commercial Correspondence – A. Ashley 2. The Language of Business Correspondence in English – Nguyễn Trọng Đàn COURSE INTRODUCTION Objectives To provide practical help for students of business and commerce in writing commercial correspondence, mainly letters and emails. To explain how to write clearly and effectively, and point out the do’s and don’ts within the specific areas of business writing. COURSE INTRODUCTION Areas covered Letter layout, content and style Emails Enquiries Replies to enquiries Quotations and Offers Orders Transportation Complaints and adjustments Resumés Application letters COURSE INTRODUCTION Assessment Attendance, homework: 10% . | Commercial Correspondence 5/14/2020 5:27:47 AM COURSE INTRODUCTION Instructor: Nguyễn Mai Hương, . Faculty of English for Specific Purposes, FTU Handphone: 0912 726 217 Email: nguyenmaihuong_ftu@ Duration: 10 weeks (09 Jan – 06 Apr 2012) Workload: 2 classes/week CoURSE INTRODUCTION Materials 1. Oxford Handbook of Commercial Correspondence – A. Ashley 2. The Language of Business Correspondence in English – Nguyễn Trọng Đàn COURSE INTRODUCTION Objectives To provide practical help for students of business and commerce in writing commercial correspondence, mainly letters and emails. To explain how to write clearly and effectively, and point out the do’s and don’ts within the specific areas of business writing. COURSE INTRODUCTION Areas covered Letter layout, content and style Emails Enquiries Replies to enquiries Quotations and Offers Orders Transportation Complaints and adjustments Resumés Application letters COURSE INTRODUCTION Assessment Attendance, homework: 10% Mid-term test: 20% End-of-term test: 70% Commercial Correspondence Unit 1 Letter Layout, Content and Style 5/14/2020 5:27:47 AM Letter Layout Sender’s address References Date Inside address Attention line Salutation Subject title Body of the letter Complimentary close Sender’s identification Enclosures Copies Lecture 5/14/2020 5:27:47 AM 1 Sender’s address Usually: top right-hand corner Less common : top left-hand corner No punctuation Bredgade 51 DK 1260 Copenhagen K DENMARK Lecture 5/14/2020 5:27:47 AM 1 Sender’s address Compuvision Ltd Warwick House Warwick Street Forest Hill London SE23 1JF Telephone +44 (0) 20 8566 1861 Facsimile +44 (0) 20 8566 1385 Email staff@ In company’s letterhead Lecture 5/14/2020 5:27:47 AM 2 References Bredgade 51 DK 1260 Copenhagen K DENMARK Your ref. 6 May 20_ Our ref. DS/MR At least one blank line below the sender’s address or letterhead Right-hand side or left-hand side of the page Lecture .
