The topics discussed in chapter 11 are intercultural communication. This chapter includes contents: Introduction: impact of globalisation, understanding the term "culture", defining ‘intercultural communication’, "Third space" communication, strategies for effective intercultural communication. | Chapter 11 Intercultural communication Topic overview Introduction: impact of globalisation Understanding the term ‘culture’ Defining ‘intercultural communication’ ‘Third space’ communication Strategies for effective intercultural communication Impact of globalisation Globalisation has resulted in diverse societies and workplaces. Australia: 43 per cent of the population born overseas or at least one parent born overseas. Over 200 languages are spoken (Department of Immigration and Multicultural and Indigenous Affairs 2005). Increasing diversity: need to develop intercultural communication competence. Activity 1 Form groups of three to four students and discuss the following questions: What are the key components of culture? Individually, or in pairs, write a simple definition of ‘culture’. Compare your definition with another group. Note the similarities and differences. Defining ‘culture’ There are over 100 definitions of ‘culture’. The following definitions of . | Chapter 11 Intercultural communication Topic overview Introduction: impact of globalisation Understanding the term ‘culture’ Defining ‘intercultural communication’ ‘Third space’ communication Strategies for effective intercultural communication Impact of globalisation Globalisation has resulted in diverse societies and workplaces. Australia: 43 per cent of the population born overseas or at least one parent born overseas. Over 200 languages are spoken (Department of Immigration and Multicultural and Indigenous Affairs 2005). Increasing diversity: need to develop intercultural communication competence. Activity 1 Form groups of three to four students and discuss the following questions: What are the key components of culture? Individually, or in pairs, write a simple definition of ‘culture’. Compare your definition with another group. Note the similarities and differences. Defining ‘culture’ There are over 100 definitions of ‘culture’. The following definitions of culture are tied together by an understanding that: culture is learned culture is shared cultural experiences vary within a cultural group culture changes continuously every exchange with others is intercultural. Culture permeates everything we think, say, do and are. Defining ‘culture’ (cont.) Chaney & Martin (2004, p. 268): Culture is ‘the structure through which the communication is formulated and interpreted; deals with the way people live’. Defining ‘culture’ (cont.) Ferraro (2002): Culture is ‘everything that people have, think, and do as members of their society’ (cited in Gudykunst & Kim 2003, p. 19). Defining ‘culture’ (cont.) Gudykunst & Kim (2001, p. 15): ‘Our culture provides us with a system of knowledge that generally allows us to know how to communicate with other members of our cultures and how to interpret their behaviour.’ Defining ‘culture’ (cont.) Hofstede (2001): Culture is ‘the collective programming of the mind which distinguishes the members of one .
