Learning objectives of this chapter include: Describe the four common tools an organization can use to access Internet information; compare ISPs, OSPs, and ASPs. Be sure to include an overview of common services provided by each; describe how marketing, sales, financial services, and customer service departments can use ebusiness to increase revenues or reduce costs;. | BUSINESS PLUG-IN B11 E-Business LEARNING OUTCOMES Describe the four common tools an organization can use to access Internet information Compare ISPs, OSPs, and ASPs. Be sure to include an overview of common services provided by each Describe how marketing, sales, financial services, and customer service departments can use ebusiness to increase revenues or reduce costs LEARNING OUTCOMES Explain why an organization would use metrics to determine a Web site’s success Identify the different types of egovernment business models Define m-commerce and explain how an egovernment could use it to increase its efficiency and effectiveness INTRODUCTION Pure play – an Internet retailer that has no physical store, such as and Ebusiness – conducting business on the Internet, not only buying and selling, but also serving customers and collaborating with business partners Ebusiness model – an approach to conducting electronic business through which a company can . | BUSINESS PLUG-IN B11 E-Business LEARNING OUTCOMES Describe the four common tools an organization can use to access Internet information Compare ISPs, OSPs, and ASPs. Be sure to include an overview of common services provided by each Describe how marketing, sales, financial services, and customer service departments can use ebusiness to increase revenues or reduce costs LEARNING OUTCOMES Explain why an organization would use metrics to determine a Web site’s success Identify the different types of egovernment business models Define m-commerce and explain how an egovernment could use it to increase its efficiency and effectiveness INTRODUCTION Pure play – an Internet retailer that has no physical store, such as and Ebusiness – conducting business on the Internet, not only buying and selling, but also serving customers and collaborating with business partners Ebusiness model – an approach to conducting electronic business through which a company can become a profitable business on the Internet Accessing Internet Information Four tools for accessing Internet information Intranet – internalized portion of the Internet, protected from outside access, for employees Extranet – an intranet that is available to strategic allies Portal – Web site that offers a broad array of resources and services Kiosk – publicly accessible computer system that allows interactive information browsing Providing Internet Information Three common forms of service providers Internet service provider (ISP) –provides individuals and other companies access to the Internet Online service provider (OSP) – offers an extensive array of unique Web services Application service provider (ASP) – offers access over the Internet to systems and related services that would otherwise have to be located in organizational computers Providing Internet Information Common ISP services include: Web hosting Hard-disk storage space Availability Support Providing .
