Chapter 1 - The profession of medical assistant. After reading the material in this chapter, you should be able to: Describe the job responsibilities of a medical assistant, discuss the professional training of a medical assistant, identify the personal characteristics a medical assistant needs,. | Chapter 1 PowerPoint® to accompany Second Edition Ramutkowski Booth Pugh Thompson Whicker Copyright © The McGraw-Hill Companies, Inc. Permission required for reproduction or display. Medical Assisting Chapter 1 Objectives 1-1 Describe the job responsibilities of a medical assistant. 1-2 Discuss the professional training of a medical assistant. 1-3 Identify the personal characteristics a medical assistant needs. 1-4 Define multi-skilled health professional. 1-5 Explain the importance of continuing education for a medical assistant. 1-6 Describe the process and benefits of certification. 1-7 List the benefits of becoming a member of a professional association. The Profession of Medical Assistant Introduction Fast Growing Occupation Generalist Someone who is trained in all departments of the facility. Medical Assistant Graduate of accredited institution Multitasking skills A multitasking professional is someone who is able to work in the administrative area, the clinical | Chapter 1 PowerPoint® to accompany Second Edition Ramutkowski Booth Pugh Thompson Whicker Copyright © The McGraw-Hill Companies, Inc. Permission required for reproduction or display. Medical Assisting Chapter 1 Objectives 1-1 Describe the job responsibilities of a medical assistant. 1-2 Discuss the professional training of a medical assistant. 1-3 Identify the personal characteristics a medical assistant needs. 1-4 Define multi-skilled health professional. 1-5 Explain the importance of continuing education for a medical assistant. 1-6 Describe the process and benefits of certification. 1-7 List the benefits of becoming a member of a professional association. The Profession of Medical Assistant Introduction Fast Growing Occupation Generalist Someone who is trained in all departments of the facility. Medical Assistant Graduate of accredited institution Multitasking skills A multitasking professional is someone who is able to work in the administrative area, the clinical areas, and the financial areas. Fast Growing Occupation According to . Department of Labor Bureau of Statistics in 2002, medical assistants held 329,000 jobs. 60% were in physicians’ office 15 % in hospitals 25% in nursing homes and offices of other health care practitioners Knowledge Base Needed Administrative and clinical skills Patient insurance product knowledge Compliance (OSHA, CLIA & HIPAA) Providing exceptional customer service Practice management Current patient treatments and education Knowledge Base Needed OSHA – Occupational Safety and Health Administration CLIA – Clinical Laboratory Improvements Act HIPPA – Health Insurance Portability and Accountability Act BACK American Association of Medical Assistants National Association of Medical Assistants Works to raise standard of medical assistant to a more professional level AMERICAN ASSOCIATION OF MEDICAL ASSISTANTS 20 N. WACKER DR., Ste. 1575 CHICAGO, IL 60606 (312) 899-1500 .