Chapter 15 entitled 'Supply chain management' deals with all important aspects of the subject including need and elements of supply chain management, bullwhip effect, global supply chain, role of outsourcing, logistics and reverse logistics, purchasing and SCM, infrastructure and SCM, etc. | Supply Chain Management McGraw-Hill/Irwin Copyright © 2012 by The McGraw-Hill Companies, Inc. All rights reserved. You should be able to: Discuss the key issues of supply chain management (SCM) Name the recent trends in SCM Summarize the motivations and risks of outsourcing as a strategy State some of the complexities that are involved with global supply chains List some of the strategic, tactical and operational responsibilities of SCM Give examples of some advantages of e-business Explain the importance of supplier partnerships Discuss the issues involved in managing returns List the requirements of an effective supply chain Name some of the challenges in creating an effective supply chain 15- Student Slides Supply Chain: the sequence of organizations - their facilities, functions, and activities - that are involved in producing and delivering a product or service Sometimes referred to as value chains 15- Student Slides The sequence of the supply chain begins with basic . | Supply Chain Management McGraw-Hill/Irwin Copyright © 2012 by The McGraw-Hill Companies, Inc. All rights reserved. You should be able to: Discuss the key issues of supply chain management (SCM) Name the recent trends in SCM Summarize the motivations and risks of outsourcing as a strategy State some of the complexities that are involved with global supply chains List some of the strategic, tactical and operational responsibilities of SCM Give examples of some advantages of e-business Explain the importance of supplier partnerships Discuss the issues involved in managing returns List the requirements of an effective supply chain Name some of the challenges in creating an effective supply chain 15- Student Slides Supply Chain: the sequence of organizations - their facilities, functions, and activities - that are involved in producing and delivering a product or service Sometimes referred to as value chains 15- Student Slides The sequence of the supply chain begins with basic suppliers and extends all the way to the final customer Warehouses Factories Processing centers Distribution centers Retail outlets Offices 15- Student Slides Supply chain functions and activities Forecasting Purchasing Inventory management Information management Quality assurance Scheduling Production and delivery Customer service 15- Student Slides Supply Chain Management (SCM) The strategic coordination of business functions within a business organization and throughout its supply chain for the purpose of integrating supply and demand management 15- Student Slides The goal of SCM is to match supply to demand as effectively and efficiently as possible Key issues: Determining appropriate levels of outsourcing Managing procurement Managing suppliers Managing customer relationships Being able to quickly identify problems and respond to them Managing risk 15- Student Slides Trends affecting supply chain design and management: Measuring supply chain ROI “Greening” the supply .