Chapter 9: Project communications management. This chapter highlights keys to good communications, describes the processes of project communications management, provides suggestions for improving communications, and describes how software can assist in project communications management. | Chapter 9: Project Communications Management adopted from PMI’s PMBOK 2000 and Textbook : Information Technology Project Management Contents Importance of Good Communications Project Communications Management Processes Communications planning (planning phase) Information distribution (executing phase) Performance reporting (control phase) Administrative closure (control phase) Creating a stakeholder analysis Chapter 9 Importance of Good Communications The greatest threat to many projects is a failure to communicate Our culture does not portray IT professionals as being good communicators Research shows that IT professionals must be able to communicate effectively to succeed in their positions Strong verbal skills are a key factor in career advancement for IT professionals covering processes to ensure timely development, collection, disseminations, storage, and disposition of project information. major output is the communications management plan. Chapter 9 Project Communications Management Processes There are 4 processes in Project Communications Management Communications planning (planning) determining the information and communications needs of the stakeholders Information distribution (execution) making needed information available in a timely manner Performance reporting (control) collecting and disseminating performance information Administrative closure (closing) generating, gathering, and disseminating information to formalize phase or project completion Communications Planning 14th of 21 planning phase process incorporates all planning required to ensure timely and appreciate development, collection, dissemination, storage, and disposition of project information. Every project should include some type of communications management plan, a document that guides project communications Creating a stakeholder analysis for project communications also aids in communications planning Chapter 9 Inputs to Communications Planning Communications . | Chapter 9: Project Communications Management adopted from PMI’s PMBOK 2000 and Textbook : Information Technology Project Management Contents Importance of Good Communications Project Communications Management Processes Communications planning (planning phase) Information distribution (executing phase) Performance reporting (control phase) Administrative closure (control phase) Creating a stakeholder analysis Chapter 9 Importance of Good Communications The greatest threat to many projects is a failure to communicate Our culture does not portray IT professionals as being good communicators Research shows that IT professionals must be able to communicate effectively to succeed in their positions Strong verbal skills are a key factor in career advancement for IT professionals covering processes to ensure timely development, collection, disseminations, storage, and disposition of project information. major output is the communications management plan. Chapter 9 Project .
