Lecture Business communication (2/e): Chapter 9 - Flatley, Rentz, Lentz

Chapter 9 - Writing short reports. The main contents of this chapter include all of the following: Overview of report components, characteristics of short reports, forms of short reports (based on medium), types of short reports (based on purpose). | McGraw-Hill/Irwin Copyright © 2012 by The McGraw-Hill Companies, Inc. All rights reserved. nine “The shorter report forms are by far the most common in business.” Writing Short Reports Overview Overview of report components Characteristics of short reports Forms of short reports (based on medium) Types of short reports (based on purpose) 9- Overview of Report Components Long problems and formal contexts require a more elaborate makeup. Short problems and informal contexts need a simpler makeup. 9- THE REPORT PROPER THE REPORT PROPER LETTER REPORT 3rd Level 4th Level Title Fly Title Page Title Page Title Page Title Page Title Page Combination Transmittal/ . Letter of Trans. Letter of Trans. Table of Contents Table of Contents Table of Contents Executive Summary Executive Summary Combination Transmittal/ . EMAIL REPORT THE REPORT PROPER THE REPORT PROPER THE REPORT PROPER 1st Level 5th Level 6th Level 7th Level Low High 2nd Level formality . | McGraw-Hill/Irwin Copyright © 2012 by The McGraw-Hill Companies, Inc. All rights reserved. nine “The shorter report forms are by far the most common in business.” Writing Short Reports Overview Overview of report components Characteristics of short reports Forms of short reports (based on medium) Types of short reports (based on purpose) 9- Overview of Report Components Long problems and formal contexts require a more elaborate makeup. Short problems and informal contexts need a simpler makeup. 9- THE REPORT PROPER THE REPORT PROPER LETTER REPORT 3rd Level 4th Level Title Fly Title Page Title Page Title Page Title Page Title Page Combination Transmittal/ . Letter of Trans. Letter of Trans. Table of Contents Table of Contents Table of Contents Executive Summary Executive Summary Combination Transmittal/ . EMAIL REPORT THE REPORT PROPER THE REPORT PROPER THE REPORT PROPER 1st Level 5th Level 6th Level 7th Level Low High 2nd Level formality Possible Prefatory Elements for a Long, Formal Report Title pages Title fly Title page Transmittal message Table of contents Executive summary 9- Executive Summary Diagram 9- Characteristics of Short Reports Little need for introductory information Predominance of direct order More personal writing style Less need for a structured coherence plan 9- My investigation of the quality of fire protection at the plant supports the following recommendations: 1. That the Safety Supervisor conduct training sessions for each fire brigade until it is thoroughly trained. 2. That monthly practice runs be scheduled for all fire brigades. That an alarm bell be placed outside the Shift Maintenance office in Building 135. That four standard fire extinguishers be placed in Building 135. That the entire plant be inspected to determine the adequacy of fire extinguishers. Purpose of investigation. These recommendations are based on information gathered from my investigation following the

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