Lecture Lesikar's business communication: Connecting in a digital world (13/e): Chapter 16 - Kathryn Rentz, Paula Lentz

Chapter 16 - Delivering oral reports and business speeches. After completing this unit, you should be able to: Define oral reports and describe important differences between oral and written reports; determine an appropriate topic, purpose, and structure for a speech or presentation; describe the personal, physical, and vocal traits that contribute to an effective report or speech;. | Chapter 16: Delivering Oral Reports and Business Speeches © 2014 by McGraw-Hill Education. This is proprietary material solely for authorized instructor use. Not authorized for sale or distribution in any manner. This document may not be copied, scanned, duplicated, forwarded, distributed, or posted on a website, in whole or part. Reporting orally Determining a topic and format for formal speeches Understanding the body language and vocal traits necessary for a good speech Planning visuals Planning and delivering effective Web-based presentations Delivering an outstanding team presentation Chapter Overview Planning the Oral Report Plan oral reports just as you do written ones. Determine your objective. State its factors. Organize the report: indirect or direct order. Divide the body based on your objective. Include strong intro. and closing. Plan for interaction. Making Formal Speeches Speak on a topic in your area of specialization and of interest to your audience. Topics assigned to you can include A welcome address. Delivery of acceptance of and honor or award. An announcement of a charity drive. Topics you pick should reflect Your background and knowledge. The audience’s interests. The occasion of the speech. The medium you’ll be using. Preparation of the Presentation Gather information: libraries, company files, the Internet, interviews. Organize Introduction Body Conclusion © 2014 by McGraw-Hill Education. This is proprietary material solely for authorized instructor use. Not authorized for sale or distribution in any manner. This document may not be copied, scanned, duplicated, forwarded, distributed, or posted on a website, in whole or part. Introduction Use an appropriate greeting (“Good morning”). Arouse interest. Story Humor Quotation Question Startling statement Introduce the subject (theme). Prepare the reader to receive the message. Body Body Divide the whole into comparable parts. Apply conventional relationships of data (time, place, quantity, factor, combination). Use factors for presenting issues and questions. Connect major points with transitions. Conclusion Conclusion Restate the subject. Summarize. Consider using a climactic close. PROJECT: Confidence Prepare well. Dress appropriately. Talk in strong, clear tones. Competence Sincerity Friendliness APPEARANCE AND ACTIONS: Posture Walking Facial expressions Gestures | Chapter 16: Delivering Oral Reports and Business Speeches © 2014 by McGraw-Hill Education. This is proprietary material solely for authorized instructor use. Not authorized for sale or distribution in any manner. This document may not be copied, scanned, duplicated, forwarded, distributed, or posted on a website, in whole or part. Reporting orally Determining a topic and format for formal speeches Understanding the body language and vocal traits necessary for a good speech Planning visuals Planning and delivering effective Web-based presentations Delivering an outstanding team presentation Chapter Overview Planning the Oral Report Plan oral reports just as you do written ones. Determine your objective. State its factors. Organize the report: indirect or direct order. Divide the body based on your objective. Include strong intro. and closing. Plan for interaction. Making Formal Speeches Speak on a topic in your area of specialization and of interest to your audience. Topics

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