Chapter 18 - Conveying professionalism through correctness. After completing this unit, you should be able to: Punctuate messages correctly; write complete, grammatically correct sentences, avoiding such problems as awkward construction, dangling modifiers, and misuse of words; determine when to spell out numbers and when to express them in numeral form according to standards of correctness;. | Chapter 18: Conveying Professionalism Through Correctness © 2014 by McGraw-Hill Education. This is proprietary material solely for authorized instructor use. Not authorized for sale or distribution in any manner. This document may not be copied, scanned, duplicated, forwarded, distributed, or posted on a website, in whole or part. Punctuation Subject-Verb Agreement Pronoun-Antecedent Agreement Pronoun Case Chapter Overview Punctuation: Apostrophe If the possessive noun is singular: ‘s Boss’s, company’s, family’s If the possessive noun is plural, look at the last letter: If the last letter is -s, use –s’ Bosses’, companies’, families’ If the last letter is not -s, use –’s Women’s, men’s Punctuation: Colon Independent clause: enumeration, quotation, explanation, or list Bring the following items with you to class: a laptop, your assignment, and your schedule. But not . . . My team members this semester are: Kelly, Robin, and Chris. Punctuation: Comma (1 of 4) Independent clause,+ coord. conj. + independent clause Kelly worked on the report for several weeks, but she was still unable to finish it by the deadline. But not . . . Kelly worked on the report for several weeks but was still unable to finish it by the deadline Items in a series Our company is known for excellent customer service, competitive prices, and quality merchandise. Punctuation: Comma (2 of 4) Coordinate adjectives We guarantee that this is a good, clean car. Restrictive/nonrestrictive clauses Anyone who wants to participate should see me by noon. (restrictive) Chris Cooper, who coaches the company softball team, wants more people to play. Punctuation: Comma (3 of 4) Parenthetical expressions Sarah, as we all know, is qualified for the job. Appositives UPS, our primary shipper, is leasing a new distribution center in China. Our next shipment will come on the ship Alberta. Parenthetical words We will not, however, reimburse you for mileage. Punctuation: Comma (4 of 4) Dates & addresses On Saturday, June 12, 2010, we will celebrate. We live at 123 Elm Street, Eau Claire, WI 54701 Introductory subordinate clauses As I said, we will meet on Friday. Introductory phrase On Tuesday we will meet. Before our meeting next Tuesday, send me the report. Clarity No matter what, I know I will graduate in June. No matter what I know, I will graduate in June. Punctuation: Italics, Periods Italics Book titles: What Color Is Your Parachute? Foreign words: wunderbar A word used as its own name: The word no is not in his vocabulary Periods Abbreviations: ., Inc. Ellipses: Some of the employees . . . think management’s decision is a poor one. Punctuation: Quotation Marks (1 of 2) Direct Quotes Joe said, “I need more writing assignments.” Indirect Quotes Professor Dalbey said, “It has been a long time since I have heard a student say, ‘Prof, we need more writing assignments.’” Other Punctuation .” and ,” ”; and ”: Titles of articles in a magazine or book Semicolon Independent clauses The new contract provides wage increases; the original contract emphasized shorter hours. Independent clauses with conjunctive adverbs Some people prefer to work nights; however, I prefer to work days. Items in a list with commas We have clients in St. Paul, Minnesota; Eau Claire, Wisconsin; and Cedar Rapids, Iowa.