Chapter 14 enterprise and global management of information technology. After reading and studying this chapter, you should be able to: Identify each of the three components of information technology management and use examples to illustrate how they might be implemented in a business; explain how failures in IT management can be reduced by the involvement of business managers in IT planning and management. identify several cultural, political, and geo-economic challenges that confront managers in the management of global information technologies. | Enterprise & Global Management of Information Technology Chapter 14 Identify each of the three components of information technology management and use examples to illustrate how they might be implemented in a business. Explain how failures in IT management can be reduced by the involvement of business managers in IT planning and management. Learning Objectives Learning Objectives Identify several cultural, political, and geoeconomic challenges that confront managers in the management of global information technologies. Explain the effect on global business/IT strategy of the trend toward a transnational business strategy by international business organizations. Learning Objectives Identify several considerations that affect the choice of IT applications, IT platforms, data access policies, and systems development methods by a global business enterprise. Why Study IT Management? As the 21st century unfolds, many companies throughout the world are intent on transforming themselves into | Enterprise & Global Management of Information Technology Chapter 14 Identify each of the three components of information technology management and use examples to illustrate how they might be implemented in a business. Explain how failures in IT management can be reduced by the involvement of business managers in IT planning and management. Learning Objectives Learning Objectives Identify several cultural, political, and geoeconomic challenges that confront managers in the management of global information technologies. Explain the effect on global business/IT strategy of the trend toward a transnational business strategy by international business organizations. Learning Objectives Identify several considerations that affect the choice of IT applications, IT platforms, data access policies, and systems development methods by a global business enterprise. Why Study IT Management? As the 21st century unfolds, many companies throughout the world are intent on transforming themselves into global business powerhouses via major investments in global e-business, e-commerce, and other IT initiatives. Case #1: Managing IT Reasons for Failure: Ancient, unreliable, undocumented infrastructure Lacking project and budget controls Substandard quality control IT full of silos and fiefdoms No economies of scale Case #1: Managing IT What were several major reasons the IT organization had failed at the Chicago Board of Trade? Explain the impact of each on CBOT. What were several key management changes and initiatives that Bill Farrow implemented to make IT successful at CBOT? Explain the impact of each on CBOT. Case #1: Managing IT Does the experience of CBOT prove that “IT is a business function that needs to be managed like any other business function?” Why or why not? What role should a company’s executives and business unit managers play in managing the IT function in a business? Why? Components of IT Management Conventional vs. E-business IT Management Business/IT Planning .
