(BQ) Part 2 book "Civic engagements in public policies - A toolkit" has contents: Managing civic engagement - Clear processes - Step by step approach; managing civic engagement - clear processes - Step by step approach; methods and techniques for implementation - follow up; mechanisms of evaluation and audit. | Civic Engagement in Public Policies: A Toolkit OBJECTIVES STAKEHOLDERS CONTENT / OUTCOMES MEANS / PROCESSES PART IV HOW ? MEANS / PROCESSES 48 Civic Engagement in Public Policies: A Toolkit MANAGING CIVIC ENGAGEMENT CLEAR PROCESSES STEP BY STEP APPROACH METHODS & TECHNIQUES FOR CIVIC ENGAGEMENT IN PUBLIC POLICIES MECHANISMS OF EVALUATION & AUDIT CAPACITY BUILDING & TRAINING ACTION PLAN & WORK PROGRAMME PERFORMANCE INDICATORS 49 Civic Engagement in Public Policies: A Toolkit MANAGING CIVIC ENGAGEMENT CLEAR PROCESSES: STEP BY STEP APPROACH Planning and implementing any engagement process requires the following: Ø To decide on the level of engagement (information, consultation, active participation) based on the issues to be addressed and the objectives to be reached Ø To decide on the stakeholders to be involved Ø To start with and rely on social mobilization at all levels (country, sub region, locality, urban, rural, grassroots) Ø To set up clear objectives at long, medium and short term for civic engagement and participation at all levels and with all Ø To establish clear procedures and processes based on the country specific context, objectives and needs assessment studies Ø To select and adopt adapted methods for each level of engagement: information, c onsultation and active participation 50 Civic Engagement in Public Policies: A Toolkit Ø To prepare practical arrangements for capacity building and training programme s and activities for all Ø To secure the means and the budget Ø To implement the activit ies Ø To evaluate the work accomplished and results Ø To draw up the lessons learned Ø To report, ask for feedback and propose to improve the process Ø To promote multistakeholders’ follow-up and partnership activities, projects and programmes Ø To share positive and negative experiences: Website, newsletters, CDs, publications, etc. The first steps of planning any engagement process are: 1. to decide on the desired levels of engagement 2.
