‘‘An enlightening, practical, and valuable tool. Dick has taken the sometime confusing and frightening problem of performance appraisal and provided effective approaches and answers that can be adapted to any organization. It is a MUST for the human resources professional’s library.’’ —William K. Hill Human Resources Director City of Winston-Salem (NC) ‘‘Dick Grote clearly and eloquently presents a very practical guide for navigating the often-murky waters of the performance appraisal process. The Performance Appraisal Question and Answer Book is a must-read for all who are captivated with the notion that the development, administration, and oversight of an effective performance management. | The PERFORMANCE APPRAISAL QUESTION and ANSWER BOOK A SURVIVAL GUIDE FOR MANAGERS Dick Grote AMACOM More Praise for . The Performance Appraisal Question and Answer Book An enlightening practical and valuable tool. Dick has taken the sometime confusing and frightening problem of performance appraisal and provided effective approaches and answers that can be adapted to any organization. It is a MUST for the human resources professional s library. William K. Hill Human Resources Director City of Winston-Salem NC Dick Grote clearly and eloquently presents a very practical guide for navigating the often-murky waters of the performance appraisal process. The Performance Appraisal Question and Answer Book is a must-read for all who are captivated with the notion that the development administration and oversight of an effective performance management system is not only possible but indispensable to the organizational life of any business. Michael S. Sorrells Deputy Commissioner for Human Resources Georgia Department of Juvenile Justice Much has been written and debated about the value of performance management systems. However the fact remains that top-performing companies have rigorous performance management systems. The Performance Appraisal Question and Answer Book is a must-have handbook for every manager s most complex issue performance. Don Langewisch Performance Systems Manager ChevronTexaco Corporation The PERFORMANCE APPRAISAL QUESTION and ANSWER BOOK A SURVIVAL GUIDE FOR MANAGERS Dick Grote AMACOM American Management Association New York Atlanta Brussels Buenos Aires Chicago London Mexico City San Francisco Shanghai Tokyo Toronto Washington .
