(BQ) Part 2 book "Tony soprano on management" has contents: Sins of omission - What tony soprano does wrong, sins of omission - what tony soprano does wrong, deal time - effective negotiation, hey, break it up - resolving conflict, cigar time - praise and feedback,.and other contents. | SIX F UEL Y OUR C REW: B UI LDI NG E N ERGY AN D E NTH US IAS M Enable Enthusiasm Tony Soprano is no cheerleader. He grimaces more often than he smiles; he bullies and pulls rank. Yet, he’s pretty good at motivating, building energy and enthusiasm and getting things done. Good leaders are good motivators. They are inspiring role models and seem to have an endless fountain of enthusiasm, which they share with others. And enthusiasm, like dissatisfaction, is contagious: it seems to spread around teams. Good leaders are able to build energy through a combination of sharing their own energy, planning well, being thoughtful and bringing out capacities like integrity, respect and constancy. Go Team A happy team is an effective team. So how do you achieve team happiness? To begin with, leaders must build and harness energy. They must TONY SOPRANO ON MANAGEMENT set an example and energize others, and when their teams start to lag, they must know how to revitalize them. Benjamin Zander, conductor and management guru, believes that a good leader must be a “dispenser of enthusiasm.” Tony may be lethargic at times, but he builds energy and gets things done. Team building requires skill and subtlety. Teams work best when each member feels he has a stake in what he’s doing, when each person feels like he has a voice and his opinion counts, when the needs of the group are balanced with the needs of each individual. Teams work best when there’s a team spirit, an atmosphere of friendship, respect, support and cooperation. There is nothing more important than feeling that your coworkers respect you and would go to bat for you. That means avoiding situations where team members are in direct competition with each other, and avoiding internal politics. And it means setting an example and fostering an atmosphere of support. After Christopher gets shot, the hospital waiting room is crowded with his coworkers, each one of whom vows to do whatever he can to help Chris, including .
