(BQ) Part 2 book "Organizational behavior" has contents: Characteristics and diversity, ability, processes and communication, power and negotiation, styles and behavior, organizational structure, organizational culture. | 10 Ability chapter Ability ORGANIZATIONAL MECHANISMS Organizational Culture Organizational Structure GROUP MECHANISMS Leadership: Styles & Behaviors Leadership: Power & Negotiation INDIVIDUAL MECHANISMS Job Satisfaction Stress Job Performance Motivation Organizational Commitment Teams: Processes & Communication Trust, Justice, & Ethics Teams: Characteristics & Diversity Learning & Decision Making INDIVIDUAL CHARACTERISTICS Ability Personality & Cultural Values INDIVIDUAL OUTCOMES LEARNING GOALS After reading this chapter, you should be able to answer the following questions: What is ability? What are the various types of cognitive ability? What are the various types of emotional ability? What are the various types of physical ability? How does cognitive ability affect job performance and organizational commitment? What steps can organizations take to hire people with high levels of cognitive ability? IDEO I DEO is an award-winning global design firm that takes a human-centered, design-based approach to helping organizations in the public and private sectors innovate and IDEO has worked with a diverse array of companies and organizations—AT&T, Coca-Cola, Converse, Ford Motor Company, HBO, Mayo Clinic, Microsoft, Samsung, Sesame Workshop, Target, The Bill & Melinda Gates Foundation, and Walgreens—and has produced outcomes of which you’re likely to be They have helped design mice for both Apple and Microsoft, for example. They have also contributed to the redesign of Redbox’s kiosk interaction, Eli Lilly and Company’s Luxura reusable insulin pen, Oral-B’s Gripper toothbrush, Crest’s stand-up toothpaste tube, improvements in Electronic Art’s Madden NFL, and the packaging for ConAgra’s Healthy Choice Fresh Mixers and Microsoft’s Windows 8. Additionally, IDEO has done branding and strategy work for Samsung, Brooks, Converse, Sealy, and General Electric, as well as business design work for Walgreens,