(BQ) Part 2 book "Organizational behavior and management" has contents: Groups and teams, managing conflict and negotiations, power and politics, communicating effectively, decision making, organizational structure and design, managing organizational change, leadership. | P A R T T H R E E Group Behavior and Interpersonal Influence 10. GROUPS AND TEAMS 11. MANAGING CONFLICT AND NEGOTIATIONS 12. POWER AND POLITICS © Shutterstock/, RF Coming together is a beginning; keeping together is progress; working together is success. Henry Ford C H A P T E R T E N Groups and Teams Learning Objectives After completing Chapter 10, you should be able to: • Summarize the model of group formation and development. • Compare the differences between formal and informal groups. • Understand the reasons people form groups. © Purestock/Superstock, RF group Two or more individuals interacting to accomplish a common goal. team Group of individuals with complementary skills that share a common purpose, responsibility, and accountability for achieving performance goals. • Explain the five stages of group formation. • Describe the major characteristics of groups. • Discuss relevant criteria for group effectiveness. • Differentiate among the different types of teams. The existence of groups can alter a person’s motivation or needs and can influence the behavior of people in an organizational setting. Organizational behavior is more than simply the sum of the behavior of separate individuals, but rather a much more complex phenomenon, a very important part of which is the group. This chapter provides a model for understanding the nature of groups in organizations. It explores various types of groups, the reasons for their formation, their characteristics, and some end results of group membership. It also focuses on a special form of groups—teams—that is playing an increasingly larger role in current organizational processes. The current understanding of teams builds on theories, research findings, and applications of groups and their formation, maturity, and effectiveness. Groups and teams are not the same. A group is two or more individuals interacting with each .
