(BQ) Part 2 book "Developing management skills" has contents: Motivating others, managing conflict, empowering and delegating, building effective teams and teamwork, leading positive change. | SKILL ASSESSMENT ■ ■ Diagnosing Poor Performance and Enhancing Motivation Work Performance Assessment SKILL LEARNING ■ ■ ■ ■ ■ ■ ■ Increasing Motivation and Performance Diagnosing Work Performance Problems Enhancing Individuals’ Abilities Fostering a Motivating Work Environment Elements of an Effective Motivation Program Summary Behavioral Guidelines SKILL ANALYSIS ■ Electro Logic Motivating Others SKILL PRACTICE ■ ■ ■ Joe Chaney Work Performance Assessment Shaheen Matombo SKILL DEVELOPMENT OBJECTIVES SKILL APPLICATION ■ ■ Suggested Assignments Application Plan and Evaluation SCORING KEYS AND COMPARISON DATA ■ DIAGNOSE WORK PERFORMANCE PROBLEMS ■ ENHANCE THE WORK-RELATED ABILITIES OF OTHERS ■ FOSTER A MOTIVATING WORK ENVIRONMENT 323 SKILL ASSESSMENT DIAGNOSTIC SURVEYS FOR MOTIVATING OTHERS DIAGNOSING POOR PERFORMANCE AND ENHANCING MOTIVATION Step 1: Before you read the material in this chapter, respond to the following statements by writing a number from the rating scale that follows in the left-hand column (Pre-Assessment). Your answers should reflect your attitudes and behaviors as they are now, not as you would like them to be. Be honest. This instrument is designed to help you discover your level of competency in motivating others so you can tailor your learning to your specific needs. When you have completed the survey, use the scoring key at the end of the chapter to identify the skill areas discussed in this chapter that are most important for you to master. Step 2: After you have completed the reading and the exercises in this chapter and, ideally, as many as you can of the Skill Application assignments at the end of the chapter, cover up your first set of answers. Then respond to the same statements again, this time in the right-hand column (Post-Assessment). When you have completed the survey, use the scoring key at the end of the chapter to measure your progress. If your score remains low in
