(BQ) Part 2 book "Information systems today - Managing in the digital world" has contents: Enhancing business intelligence using information systems, securing information systems, developing and acquiring information systems,.and other contents. | CHAPTER six After reading this chapter, you will be able to do the following: ᕡ Enhancing Business Intelligence Using Information Systems Preview Today, organizations operate in a global, highly competitive, and rapidly changing en- Describe the concept of business intelligence and how databases vironment. A key to effective management is high-quality and timely information to support decision making. This high-quality and timely information, or business intelli- serve as a foundation for gaining business gence, can be provided from a variety of information systems (IS). In this chapter, we intelligence. ᕢ first describe business intelligence, followed by a description of databases and data Explain the three components of business intelli- warehouses, two fundamental components for gaining business intelligence. Then we gence: information and knowledge discovery, business analytics, and describe the primary IS components utilized by organizations to gain business intelligence. In Chapter 2, “Gaining Competitive Advantage Through Information Systems,” information visualization. you learned about general types of information systems supporting organizations’ different decision-making levels and business functions that execute various business processes in order to realize the strategic goals of the organization. Here, we introduce different technologies utilized at various decision-making levels of modern organizations to gain business intelligence. 234 Managing in the Digital World: Providing Business Intelligence to eBay Customers warehouse and sophisticated business intelligence software, eBay has managed to become the online auction site of choice for buyers and sellers alike. Despite (or because of) its popularity and success, there are downsides to doing business on eBay, namely, account hijacking; counterfeit, doctored, or misrepresented merchandise; and payment fraud. Account hijacking, the biggest and most dangerous problem on eBay, refers
