(BQ) Part 1 book "Operations management - Creating value along the supply chain" has contents: Introduction to operations and supply chain management, quality management, statistical process control, product design, service design, project management, project management,. and other contents. | This page intentionally left blank 8/5/10 11:37 AM Page i 8/5/10 11:37 AM Page ii 8/5/10 11:37 AM Page iii 7 TH EDITION Operations Management Creating Value Along the Supply Chain Roberta S. Russell Professor Virginia Polytechnic Institute and State University Bernard W. Taylor III R. B. Pamplin Professor Virginia Polytechnic Institute and State University JOHN WILEY & SONS, .
