After studying this chapter, you should be able to: Describe the four management functions and the type of management activity associated with each; explain the difference between efficiency and effectiveness and their importance for organizational performance; describe conceptual, human, and technical skills and their relevance for managers;. | Managing in Turbulent Times Chapter 1 Organizational Change Pace continues to accelerate Change is major source of business risk Driving Forces Telecommunications Diversity of Workers Public consciousness Global marketplace Community of stakeholders Driving Force: Technology Ever-advancing Technology has shrunk the world Driving Force: Diversity Increasing diversity of workers has brought in a wide array of differing values, perspectives, and expectations among workers Driving Force: Public Consciousness Public consciousness has become much more sensitive and demanding that organizations be more socially responsible Driving Force: Global Marketplace Strive to remain competitive in the face of increasingly tough global competition Much of the 3rd-world countries have joined the global marketplace, creating a wider arena for sales and services Driving Force: Stakeholders Community of Stakeholders Organizations are responsible to stockholders, and Focus on building . | Managing in Turbulent Times Chapter 1 Organizational Change Pace continues to accelerate Change is major source of business risk Driving Forces Telecommunications Diversity of Workers Public consciousness Global marketplace Community of stakeholders Driving Force: Technology Ever-advancing Technology has shrunk the world Driving Force: Diversity Increasing diversity of workers has brought in a wide array of differing values, perspectives, and expectations among workers Driving Force: Public Consciousness Public consciousness has become much more sensitive and demanding that organizations be more socially responsible Driving Force: Global Marketplace Strive to remain competitive in the face of increasingly tough global competition Much of the 3rd-world countries have joined the global marketplace, creating a wider arena for sales and services Driving Force: Stakeholders Community of Stakeholders Organizations are responsible to stockholders, and Focus on building relationships with employees, customers, partners, and suppliers Nature of Management Cope with diverse, far-reaching challenges Driving Forces Telecommunications Diversity of Workers Public consciousness Global marketplace Community of stakeholders Shift in Mindsets to Navigate Turbulence Managers are asked to. Do more with less Engage whole employees See change rather than stability as natural Create vision and cultural values that encourage collaborative workplace Making a Difference Today Requires integrating. Tried and true management skills + New approaches that emphasize Human touch Enhance flexibility Involve employees’ hearts, minds, and bodies Successful organizations don’t just happen. they are managed to be that way! Definition of Management The attainment of organizational goals in an effective and efficient manner through Four functions planning, organizing, leading, and controlling organizational resources. Managers use a multitude of skills to .
