Chapter 2 - Organizational diversity. After reading the material in this chapter, you should be able to: Define diversity and review the four layers of diversity, explain the difference between affirmative action and managing diversity, explain why alice eagly and linda carli believe that a woman’s career is best viewed as traveling through a labyrinth,. | organizational diversity Pages 47-82. KNOWLEDGE OBJECTIVES Define organizational diversity and distinguish between affirmative action and diversity management. Distinguish among multicultural, plural, and monolithic organizations. Describe the demographic characteristics of the . population and explain their implications for the composition of the workplace. Discuss general changes occurring in the United States that are increasing the importance of managing diversity effectively. Understand why successfully managing diversity is extremely important for high-involvement work organizations. Discuss the various roadblocks to effectively managing a diverse workforce. Describe how organizations can successfully manage diversity. ? See page 47. DIVERSITY See page 50. MULTICULTURAL ORGANIZATION See page 51. PLURAL ORGANIZATION See page 51. MONOLITHIC ORGANIZATION See page 52. AFFIRMATIVE ACTION VERSUS DIVERSITY MANAGEMENT Adapted from Exhibit 2-1: Differences between Affirmative Action . | organizational diversity Pages 47-82. KNOWLEDGE OBJECTIVES Define organizational diversity and distinguish between affirmative action and diversity management. Distinguish among multicultural, plural, and monolithic organizations. Describe the demographic characteristics of the . population and explain their implications for the composition of the workplace. Discuss general changes occurring in the United States that are increasing the importance of managing diversity effectively. Understand why successfully managing diversity is extremely important for high-involvement work organizations. Discuss the various roadblocks to effectively managing a diverse workforce. Describe how organizations can successfully manage diversity. ? See page 47. DIVERSITY See page 50. MULTICULTURAL ORGANIZATION See page 51. PLURAL ORGANIZATION See page 51. MONOLITHIC ORGANIZATION See page 52. AFFIRMATIVE ACTION VERSUS DIVERSITY MANAGEMENT Adapted from Exhibit 2-1: Differences between Affirmative Action Programs and Diversity Management Programs Ongoing, permanent changes Temporary, until representation of disadvantaged groups Time Frame Attempts to uncover the root causes of diversity problems Does not address the cause of problems Cause of Problems Allows all associates to reach their full potential Recruitment, mobility, and retention Focus Assumes that managers and the organizations will change Assumes individuals will assimilate and adapt Assimilation Create an inclusive, empowered work environment Prevent and remedy discrimination Purpose Diversity Management Affirmative Action See page 51. FORCES OF CHANGE Changing Population Demographics Increase in the Service Economy Global Economy Requirements for Teamwork See pages 52-54. HIGH-INVOLVEMENT ORGANIZATIONS Commitment to the organization Job involvement Satisfaction Individual Outcomes Decision-making Creativity Complex tasks Productivity Return on equity Market performance Group Outcomes Organizational Outcomes See pages 55-57.
