Chapter 6 - Work motivation. After reading the material in this chapter, you should be able to: Discuss the integrated model of motivation, contrast Maslow’s and McClelland’s need theories, describe three conceptually different approaches to job design. | work motivation Pages 208-245. KNOWLEDGE OBJECTIVES Define work motivation and explain why it is important to organizational success. Discuss how managers can use Maslow’s need hierarchy and ERG theory to motivate associates. Describe how need for achievement, need for affiliation, and need for power relate to work motivation and performance. Explain how Herzberg’s two-factor theory of motivation has influenced current management practice. Discuss the application of expectancy theory to motivation. Understand equity theory and procedural justice, and discuss how fairness judgments influence work motivation. Explain how goal-setting theory can be used to motivate associates. Describe how jobs can be enriched and how job enrichment can enhance motivation. Based on all major theories of work motivation, describe specific actions that can be taken to increase and sustain employee motivation. ? See page 208. WHAT IS IT? See page 211. THEORIES OF MOTIVATION Content Theories Hierarchy of . | work motivation Pages 208-245. KNOWLEDGE OBJECTIVES Define work motivation and explain why it is important to organizational success. Discuss how managers can use Maslow’s need hierarchy and ERG theory to motivate associates. Describe how need for achievement, need for affiliation, and need for power relate to work motivation and performance. Explain how Herzberg’s two-factor theory of motivation has influenced current management practice. Discuss the application of expectancy theory to motivation. Understand equity theory and procedural justice, and discuss how fairness judgments influence work motivation. Explain how goal-setting theory can be used to motivate associates. Describe how jobs can be enriched and how job enrichment can enhance motivation. Based on all major theories of work motivation, describe specific actions that can be taken to increase and sustain employee motivation. ? See page 208. WHAT IS IT? See page 211. THEORIES OF MOTIVATION Content Theories Hierarchy of Needs ERG Achievement, Affiliation, and Power Two-Factor Process Theories Expectancy Equity Goal-Setting See page 211-219. HIERARCHY OF NEEDS (MASLOW) See pages 211-213. Existence Needs Relatedness Needs Growth Needs Satisfaction and Progression Frustration and Regression ERG THEORY (ALDERFER) See pages 213-214. COMPARISON OF TWO THEORIES Maslow’s Need Hierarchy Physiological Needs Safety Needs Social and Belongingness Needs Esteem Needs Self- Actualization Existence Needs Relatedness Needs Growth Needs Alderfer’s ERG Theory Adapted from Exhibit 6-1: Maslow’s Need Hierarchy and Alderfer’s ERG Theory Compared See page 214. ACHIEVEMENT, AFFILIATION, AND POWER (MCCLELLAND) Need for Achievement Perform well against a standard of excellence Need for Affiliation Be liked and on good terms with people Need for Power Desire to influence people and events See pages 215-218. TWO-FACTOR THEORY (HERZBERG) Motivators – influence satisfaction Achievement Recognition Responsibility Opportunity for .
