Lecture Exploring management (Fifth Edition): Chapter 8 - Schermerhorn

Chapter 8 - Organizational cultures, innovation, and change: Adaptability and values set the tone. After reading this chapter, you should be able to answer the following questions: What is the nature of organizational culture? How do organizations support and achieve innovation? How do manages lead the processes of organizational change? | Chapter 8 Organizational Cultures, Innovation, and Change Exploring Management Schermerhorn, Exploring Management, Fifth Edition, © John Wiley & Sons, Inc. All rights reserved. 8-1 Chapter 8 “ we’re very clear not everyone fits in this quirky company. We put potential hires through seven to eight interviews. Sometimes people look at us like we’re crazy and run away. When employees don’t understand the team atmosphere, we let them go ” Kip Tindell, CEO of Container Store Schermerhorn, Exploring Management, Fifth Edition, © John Wiley & Sons, Inc. All rights reserved. 8-2 2 Learning Objectives Chapter 8 What is the nature of organizational culture? () How do organizations support and achieve innovation? () How do manages lead the processes of organizational change? () Schermerhorn, Exploring Management, Fifth Edition, © John Wiley & Sons, Inc. All rights reserved. 8-3 3 ORGANIZATIONAL CULTURE Takeaway – answers to come Organizational culture is the personality of the organization. Organizational culture shapes behavior and influences performance. Not all organizational cultures are alike. The observable culture is what you see and hear as an employee or customer. The core culture is found in the underlying values of the organization. Value-based management supports a strong organizational culture. Schermerhorn, Exploring Management, Fifth Edition, © John Wiley & Sons, Inc. All rights reserved. 8-4 4 ORGANIZATIONAL CULTURE Organizational Culture Culture is the personality of the organization Shared beliefs and values that guide behavior of organization members Schermerhorn, Exploring Management, Fifth Edition, © John Wiley & Sons, Inc. All rights reserved. 8-5 5 ORGANIZATIONAL CULTURE Strong Cultures Organizational culture shapes behavior and influences performance Strong cultures are clear, well-defined, and widely shared among members Socialization helps new members learn the culture Schermerhorn, Exploring Management, Fifth Edition, © John . | Chapter 8 Organizational Cultures, Innovation, and Change Exploring Management Schermerhorn, Exploring Management, Fifth Edition, © John Wiley & Sons, Inc. All rights reserved. 8-1 Chapter 8 “ we’re very clear not everyone fits in this quirky company. We put potential hires through seven to eight interviews. Sometimes people look at us like we’re crazy and run away. When employees don’t understand the team atmosphere, we let them go ” Kip Tindell, CEO of Container Store Schermerhorn, Exploring Management, Fifth Edition, © John Wiley & Sons, Inc. All rights reserved. 8-2 2 Learning Objectives Chapter 8 What is the nature of organizational culture? () How do organizations support and achieve innovation? () How do manages lead the processes of organizational change? () Schermerhorn, Exploring Management, Fifth Edition, © John Wiley & Sons, Inc. All rights reserved. 8-3 3 ORGANIZATIONAL CULTURE Takeaway – answers to come Organizational culture is the personality of the .

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