Chapter 9 project management. This chapter includes contents: Project planning, project scheduling, project control, CPM/PERT, probabilistic activity times, microsoft project, project crashing and time-cost trade-off. | 1 Robert S. Russell, Bernard W. Taylor III, Ignacio Castillo, Navneet Vidyarthi CHAPTER 9 Project Management OPERATIONS MANAGEMENT: Creating Value Along the Supply Chain, Canadian Edition 1 Learning Objectives Project Planning Project Scheduling Project Control CPM/PERT Probabilistic Activity Times Microsoft Project Project Crashing and Time-Cost Trade-off 9-2 2 Project Management Process Project unique, one-time operational activity or effort 9-3 3 Project Management Process 9-4 4 Project Management Process 9-5 5 Project Elements Objective Scope Contract requirements Schedules Resources Personnel Control Risk and problem analysis 9-6 6 Project Team and Project Manager Project team made up of individuals from various areas and departments within a company Matrix organization a team structure with members from functional areas, depending on skills required Project manager most important member of project team 9-7 7 Scope Statement Scope statement a document that provides an . | 1 Robert S. Russell, Bernard W. Taylor III, Ignacio Castillo, Navneet Vidyarthi CHAPTER 9 Project Management OPERATIONS MANAGEMENT: Creating Value Along the Supply Chain, Canadian Edition 1 Learning Objectives Project Planning Project Scheduling Project Control CPM/PERT Probabilistic Activity Times Microsoft Project Project Crashing and Time-Cost Trade-off 9-2 2 Project Management Process Project unique, one-time operational activity or effort 9-3 3 Project Management Process 9-4 4 Project Management Process 9-5 5 Project Elements Objective Scope Contract requirements Schedules Resources Personnel Control Risk and problem analysis 9-6 6 Project Team and Project Manager Project team made up of individuals from various areas and departments within a company Matrix organization a team structure with members from functional areas, depending on skills required Project manager most important member of project team 9-7 7 Scope Statement Scope statement a document that provides an understanding, justification, and expected result of a project Statement of work written description of objectives of a project 9-8 8 Work Breakdown Structure Work breakdown structure (WBS) Breaks a project into components, subcomponents, activities, and tasks 9-9 9 9-10 Work Breakdown Structure for Computer Order Processing System Project 10 Responsibility Assignment Matrix Organizational Breakdown Structure (OBS) a chart that shows which organizational units are responsible for work items Responsibility Assignment Matrix (RAM) shows who is responsible for work in a project 9-11 11 Responsibility Assignment Matrix 9-12 12 Project Scheduling Steps Define activities Sequence activities Estimate time Develop schedule Techniques Gantt chart CPM/PERT Software Microsoft Project 9-13 13 Gantt Chart Graph or bar chart Bars represent the time for each task Bars also indicate status of tasks Provides visual display of project schedule Slack amount of time an activity can be delayed without delaying the .
