Lecture Networking essentials plus (3/e) - Chapter 13: Troubleshooting a network. The main contents of the chapter consist of the following: Understanding the problem, troubleshooting tools, where to find help. | Troubleshooting a Network Understanding the Problem Troubleshooting Tools Where to Find Help 1 Understanding the Problem 2 Troubleshooting Segmenting the Problem Isolating the Problem Setting Priorities Troubleshooting 3 Step 1: Define the Problem Step 2: Isolate the Cause Step 3: Plan the Repair Step 4: Confirm the Results Step 5: Document the Outcome Troubleshooting Tools 4 Hardware Tools Software Tools Time Domain Reflectometer 5 Windows NT Network Monitor 6 SNMP Environment 7 Where to Find Help 8 Network Support Resources TechNet Bulletin Board System (BBS) User Groups Periodicals Internet Sample TechNet Screen 9 FTP Client Screen 10 Telnet Screen 11 Making Internet Connection . | Troubleshooting a Network Understanding the Problem Troubleshooting Tools Where to Find Help 1 Understanding the Problem 2 Troubleshooting Segmenting the Problem Isolating the Problem Setting Priorities Troubleshooting 3 Step 1: Define the Problem Step 2: Isolate the Cause Step 3: Plan the Repair Step 4: Confirm the Results Step 5: Document the Outcome Troubleshooting Tools 4 Hardware Tools Software Tools Time Domain Reflectometer 5 Windows NT Network Monitor 6 SNMP Environment 7 Where to Find Help 8 Network Support Resources TechNet Bulletin Board System (BBS) User Groups Periodicals Internet Sample TechNet Screen 9 FTP Client Screen 10 Telnet Screen 11 Making Internet Connection . | Troubleshooting a Network Understanding the Problem Troubleshooting Tools Where to Find Help 1 Understanding the Problem 2 Troubleshooting Segmenting the Problem Isolating the Problem Setting Priorities Troubleshooting 3 Step 1: Define the Problem Step 2: Isolate the Cause Step 3: Plan the Repair Step 4: Confirm the Results Step 5: Document the Outcome Troubleshooting Tools 4 Hardware Tools Software Tools Time Domain Reflectometer 5 Windows NT Network Monitor 6 SNMP Environment 7 Where to Find Help 8 Network Support Resources TechNet Bulletin Board System (BBS) User Groups Periodicals Internet Sample TechNet Screen 9 FTP Client Screen 10 Telnet Screen 11 Making Internet Connection 12 | Troubleshooting a Network Understanding the Problem Troubleshooting Tools Where to Find Help 1 Understanding the Problem 2 Troubleshooting Segmenting the Problem Isolating the Problem Setting Priorities Troubleshooting 3 Step 1: Define the Problem Step 2: Isolate the Cause Step 3: Plan the Repair Step 4: Confirm the Results Step 5: Document the Outcome Troubleshooting Tools 4 Hardware Tools Software Tools Time Domain Reflectometer 5 Windows NT Network Monitor 6 SNMP Environment 7 Where to Find Help 8 Network Support Resources TechNet Bulletin Board System (BBS) User Groups Periodicals Internet Sample TechNet Screen 9 FTP Client Screen 10 Telnet Screen 11 Making Internet Connection 12 | Troubleshooting a Network Understanding the Problem Troubleshooting Tools Where to Find Help 1 Understanding the Problem 2 Troubleshooting Segmenting the Problem Isolating the Problem Setting Priorities Troubleshooting 3 Step 1: Define the Problem Step 2: Isolate the Cause Step 3: Plan the Repair Step 4: Confirm the Results Step 5: Document the Outcome Troubleshooting Tools 4 Hardware Tools Software Tools Time Domain Reflectometer 5 Windows NT Network Monitor 6 SNMP Environment 7 Where to Find Help 8 Network Support Resources TechNet Bulletin Board System (BBS) User Groups Periodicals Internet Sample TechNet Screen 9 FTP Client Screen 10 Telnet Screen 11 Making Internet Connection 12