In this chapter, we will address the following questions: How is information technology changing society? What impact does technology have on jobs? Do the intellectual property laws change the balance of power between business and consumers? How does information technology affect the power of small groups? What impact does information technology have on government? | Introduction to MIS Chapter 14 MIS Impact on Society Operations Tactics Strategy Government Consumers Employees Culture Businesses Privacy Education Company The IT Environment Outline Individuals Privacy Dehumanization Jobs Loss of jobs Physical disabilities Telecommuting Vendors and Consumers Intellectual property Balance of power Education and training Social interactions Social group legitimacy Access to technology E-mail freedom Liability and control of data Government Representatives and agencies Democracy and participation Voting Information warfare Rise of the world state? Crime Police powers Privacy Freedom of speech Responsibilities and ethics Users Programmers and developers Companies Governments Cases: Health Care Appendix: Computer-Related Laws Privacy Governments Employers Businesses Government and Privacy Personal financial data Company financial data Political negotiations Health data Travel data Spying on “ordinary” people is not an issue. Spying on business and political leaders or journalists can cause problems. Collecting data on targeted individuals such as dissidents or minorities can stifle innovation. Privacy Problems TRW--1991 Norwich, VT Listed everyone delinquent on property taxes Terry Dean Rogan Lost wallet Impersonator, 2 murders and 2 robberies NCIC database Rogan arrested 5 times in 14 months Sued and won $55,000 from LA Employees 26 million monitored electronically 10 million pay based on statistics Jeffrey McFadden--1989 SSN and DoB for William Kalin from military records Got fake Kentucky ID Wrote $6000 in bad checks Kalin spent 2 days in jail Sued McFadden, won $10,000 San Francisco Chronicle--1991 Person found 12 others using her SSN Someone got 16 credit cards from another’s SSN, charged $10,000 Someone discovered unemployment benefits had already been collected by 5 others Privacy Laws Minimal in US Credit reports Right to add comments 1994 disputes settled in 30 days 1994 some limits on access to data Bork Bill--can’t release | Introduction to MIS Chapter 14 MIS Impact on Society Operations Tactics Strategy Government Consumers Employees Culture Businesses Privacy Education Company The IT Environment Outline Individuals Privacy Dehumanization Jobs Loss of jobs Physical disabilities Telecommuting Vendors and Consumers Intellectual property Balance of power Education and training Social interactions Social group legitimacy Access to technology E-mail freedom Liability and control of data Government Representatives and agencies Democracy and participation Voting Information warfare Rise of the world state? Crime Police powers Privacy Freedom of speech Responsibilities and ethics Users Programmers and developers Companies Governments Cases: Health Care Appendix: Computer-Related Laws Privacy Governments Employers Businesses Government and Privacy Personal financial data Company financial data Political negotiations Health data Travel data Spying on “ordinary” people is not an issue. Spying on business and .
