Chapter 6 - The nature of management. This chapter include objectives: Define management and explain its role in the achievement of organizational objectives, describe the major functions of management, distinguish among three levels of management and the concerns of managers at each level, specify the skills managers need in order to be successful, summarize the systematic approach to decision making used by many business managers, recommend a new strategy to revive a struggling business. | Part 3 Managing for Quality and Competitiveness © 2015 McGraw-Hill Education. 1 CHAPTER 6 The Nature of Management CHAPTER 7 Organization, Teamwork, and Communication CHAPTER 8 Managing Service and Manufacturing Operations 6-2 2 Learning Objectives LO 6-1 Define management and explain its role in the achievement of organizational objectives. LO 6-2 Describe the major functions of management. LO 6-3 Distinguish among three levels of management and the concerns of managers at each level. LO 6-4 Specify the skills managers must have to be successful. LO 6-5 Describe the different types of leaders and how leadership can be used to empower employees. LO 6-6 Summarize the systematic approach to decision making used by many business managers. 6-3 3 The Importance of Management 6-4 4 6-5 Management Functions Planning is the process of determining the organization’s objectives and deciding how to accomplish them; the first function of management 5 Management Functions 6-6 6 Management . | Part 3 Managing for Quality and Competitiveness © 2015 McGraw-Hill Education. 1 CHAPTER 6 The Nature of Management CHAPTER 7 Organization, Teamwork, and Communication CHAPTER 8 Managing Service and Manufacturing Operations 6-2 2 Learning Objectives LO 6-1 Define management and explain its role in the achievement of organizational objectives. LO 6-2 Describe the major functions of management. LO 6-3 Distinguish among three levels of management and the concerns of managers at each level. LO 6-4 Specify the skills managers must have to be successful. LO 6-5 Describe the different types of leaders and how leadership can be used to empower employees. LO 6-6 Summarize the systematic approach to decision making used by many business managers. 6-3 3 The Importance of Management 6-4 4 6-5 Management Functions Planning is the process of determining the organization’s objectives and deciding how to accomplish them; the first function of management 5 Management Functions 6-6 6 Management Functions 6-7 7 Levels of Management 6-8 8 Areas of Management 6-9 9 Areas of Management 6-10 10 Areas of Management 6-11 11 Skills Needed by Managers 6-12 12 Skills Needed by Managers 6-13 13 Decision Making 6-14 Steps in the Decision Making Process 14 The Reality of Management 6-15 Managers spend a lot of time establishing and updating an agenda of goals and plans for carrying out their responsibilities .
