Chapter 7 - E-Commerce. After studying this chapter you will be able to understand: E-commerce defined, the e-commerce advantage, benefits and limitations of e-commerce, e-commerce between organizations, the technology of e-commerce. | Chapter 7 E-commerce © John Wiley & Sons Canada, Ltd. 7- WHAT WE WILL COVER • E-commerce Defined • The E-commerce Advantage • Benefits and Limitations of E-commerce • E-commerce Between Organizations • The Technology of E-commerce © John Wiley & Sons Canada, Ltd. 7- E-COMMERCE DEFINED E-commerce is the use of information systems, technologies, and computer networks by individuals and organizations to carry out transactions in order to create or support the creation of business value © John Wiley & Sons Canada, Ltd. 7- BRIEF HISTORY OF RETAIL INNOVATION © John Wiley & Sons Canada, Ltd. 7- TYPES OF E-COMMERCE TRANSACTIONS Business-to-consumer (B2C) Business-to-business (B2B) Business-to-government (B2G) Consumer-to-government (C2G) Consumer-to-consumer (C2C) © John Wiley & Sons Canada, Ltd. 7- E-COMMERCE AND PRODUCTS: PHYSICAL AND DIGITAL We can divide such products into two primary categories: physical and digital. Physical products include anything that requires an actual shipment of while consumers can receive digital products directly over the Internet or other computer networks. The main difference between the two is the delivery process as shown on the next slide. © John Wiley & Sons Canada, Ltd. 7- © John Wiley & Sons Canada, Ltd. 7- THE E-COMMERCE ADVANTAGE This advantage is often referred to as the frictionless economy, the transactional ability of the consumer to move from thought to action creates new opportunities for businesses to operate at lower costs by easing the burden of the supply chain electronically. © John Wiley & Sons Canada, Ltd. 7- IMPACT OF E-COMMERCE TECHNOLOGIES ON BUSINESS © John Wiley & Sons Canada, Ltd. 7- © John Wiley & Sons Canada, Ltd. 7- INTERNET USERS AROUND THE WORLD E-COMMERCE COMPETITIVE DIFFERENCE E-commerce dramatically affects competition between organizations in a number of interesting ways, such as: reducing barriers to market entry preventing any company from “owning” the . | Chapter 7 E-commerce © John Wiley & Sons Canada, Ltd. 7- WHAT WE WILL COVER • E-commerce Defined • The E-commerce Advantage • Benefits and Limitations of E-commerce • E-commerce Between Organizations • The Technology of E-commerce © John Wiley & Sons Canada, Ltd. 7- E-COMMERCE DEFINED E-commerce is the use of information systems, technologies, and computer networks by individuals and organizations to carry out transactions in order to create or support the creation of business value © John Wiley & Sons Canada, Ltd. 7- BRIEF HISTORY OF RETAIL INNOVATION © John Wiley & Sons Canada, Ltd. 7- TYPES OF E-COMMERCE TRANSACTIONS Business-to-consumer (B2C) Business-to-business (B2B) Business-to-government (B2G) Consumer-to-government (C2G) Consumer-to-consumer (C2C) © John Wiley & Sons Canada, Ltd. 7- E-COMMERCE AND PRODUCTS: PHYSICAL AND DIGITAL We can divide such products into two primary categories: physical and digital. Physical products include anything that .
