This chapter presents the following content: Four key capabilities of bi solutions: organizational memory capability, information integration, insight creation, presentation; we will discuss: each capability, factors necessitating each capability, technologies enabling each capability. | Chapter 2: Business Intelligence Capabilities Outline Four key capabilities of BI solutions Organizational Memory Capability Information Integration Insight Creation Presentation We will discuss Each capability Factors necessitating each capability Technologies enabling each capability Organizational Memory Capability The ability to store information and knowledge Information Integration Capability The ability to link structured and unstructured data from a variety of sources Insight Creation Capability The ability to develop new insights and use them in the short-term or long-term to make better decisions Presentation Capability The ability to use appropriate reporting and balanced scorecards tools, and thereby make BI more valuable to users Four Synergistic Business Intelligence Capabilities Organizational Memory Information Integration Insight Creation Presentation Users Historical information and explicit knowledge accumulated over time (mainly structured and internal) Synthesized | Chapter 2: Business Intelligence Capabilities Outline Four key capabilities of BI solutions Organizational Memory Capability Information Integration Insight Creation Presentation We will discuss Each capability Factors necessitating each capability Technologies enabling each capability Organizational Memory Capability The ability to store information and knowledge Information Integration Capability The ability to link structured and unstructured data from a variety of sources Insight Creation Capability The ability to develop new insights and use them in the short-term or long-term to make better decisions Presentation Capability The ability to use appropriate reporting and balanced scorecards tools, and thereby make BI more valuable to users Four Synergistic Business Intelligence Capabilities Organizational Memory Information Integration Insight Creation Presentation Users Historical information and explicit knowledge accumulated over time (mainly structured and internal) Synthesized information about the past and present (structured and unstructured, external and internal) New insights and information to support decision making in a real-time fashion Information presented in user-friendly fashion and in ways most appropriate for each user © Sabhewal & Becerra-Fernandez Three Categories of Features BI capabilities support features of BI solutions which are classified into 3 broad categories related to capabilities Benchmarking Relative to competition and industry trends Intelligence Ability to search and utilize data across disparate sources Convenience Customization and connectivity Relation of Categories to Capabilities Why Information Integration Capability? Mutually disconnected, incompatible transactional systems exist within an organization Data exists outside of transactional systems such as e-mail, audio and video files, etc. A lot of relevant external data is available, such as web sites, industry reports, expert opinions More complex decision making due
